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Hosting Refund:
- Hostgenics provides a refund for hosting services within a specified timeframe. If you are dissatisfied with your hosting service, you are eligible for a refund of 90% of the hosting fees.
- Please note that the remaining 10% will be retained to cover service tax and payment gateway taxes incurred during the transaction.
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Domain Registration:
- Unfortunately, we do not offer refunds for domain registrations. Once a domain is registered, it becomes your property for the agreed-upon registration period.
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To initiate a refund, please follow these steps:
- Raise a ticket with our customer support team. Provide details about the reason for the refund request and any relevant information.
- Our support team will review your request and, if eligible, process the refund.
We strive to provide the best possible service to our customers, and we encourage you to reach out to our support team if you have any concerns or issues with your hosting or domain services.
Thank you for choosing Hostgenics as your hosting provider.
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